Payment / Delivery / Return & Exchanges
Please note that all our prices are in euros. The prices of the products are specified on our website and aPuntBarcelona reserves the right to modify these at any time. This will not affect your statutory rights. Shipping costs and Customs duties are not included in the price.
The payment methods we accept are: Paypal or Bank transfer.
Our payment method is 3DSecure. The security system of CaixaBank guarantees confidentiality and holder authenticity and prevents unauthorized third parties from gaining access to your information.
You can contact us through the mail about any problem you may have in the process of placing your order.
The chart above indicates the costs for the main destinations. Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery of your product.
Spain (península) 6€ (VAT included)
Spain (balears, canarias, ceuta y melilla) 20 € (VAT included)
Europe (zone1) 15€ (VAT included)
Europe (zone2) 20€ (VAT included)
Europe (zone 3) 40€ (VAT included)
The shipping costs appear on the shopping cart according to the destination zone chosen
We don't send products outside Europe.
We dispatch all orders within 2-5 days (Monday – Friday) with the exception of sale and peak periods where this may take longer.
Once your order is sent, you will receive a tracking number by e-mail to follow your package along its trip to your doorstep. Feel free to contact firstname.lastname@example.org. if you have any further questions or concerns regarding the shipment of your order.
Unfortunately we are unable to change a delivery address once the order has been dispatched.
If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier Company.
Return & Exchanges
We accept returns and exchanges of products when, for instance, you do not like the product you ordered or you have chosen the wrong color, and you wish to return it. Under these circumstances you are responsible for the return shipping costs. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At the date of receiving your package, you have 14 days to return it.
We cannot exchange returned products for another color or item. You should place a new order if you wish to buy another product or change the color.
If, however, aPuntBarcelona has made a mistake regarding your order we will assume the shipping costs. If this is the case, please contact us as soon as possible at